Shipping & Returns

        

What to expect after ordering.

  • After I receive your PayPal payment, a confirmation email / invoice and order number will be sent to the email address provided.

  • All flowers and bouquets are carefully chosen and hand made with great care and attention. Your bouquet size will be as accurate as possible to our product listings.

  • Please allow 3 to 4 weeks before your order is ready to be shipped. 

  • Rush orders can be shipped within 1 to 2 weeks for an additional 25% service fee. (Please call 1-417-682-9642 before ordering).

  • For continental USA please allow an additional 7 business days for shipments to be delivered via UPS Ground. (Unless you have upgraded your shipping options to overnight delivery, second day or Express Mail)

  • Please allow up to 3 weeks for international shipping via UPS.

 

Return Policy (How to return an item)

  • Fairy Godmother treats product quality issues and customer satisfaction very seriously and offers a money back guarantee on all products. 

  • She DOES NOT refund shipping fees and charges.

  • If you wish to return an item, you have up to 3 days after you receive your order to notify us by phone or email that you wish to make a return or exchange.

  • Returns must be shipped back within 5 days of receiving your order.

  • Refunds will be issued promptly on receipt of your return.

  • Returned items must be packed carefully and shipped in original boxes.

  • She highly recommends insurance and tracking on returns, as we will not issue a refund on lost or damaged packages.

  • Returned orders must not be damaged or used and must be returned in the original condition they were received in.

  • If any returned items or products are damaged, missing or used, a refund or exchange WILL NOT BE ISSUED or a restocking fee will apply.

  • She highly recommends you place your order well in advance of your wedding date and cannot be held responsible for any late shipments, delays or delivery issues that may arise.

All returns should be shipped to:

Danita Barnes

346 SE 1st Lane

Lamar, MO 64759

 

Please address any questions to: mamawnita59@yahoo.com